TTS: Organizational Culture Development Specialist

Basic Information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check.

Supervisory Status: Non-Supervisory

Job Title: TTS: Organizational Culture Development Specialist

Official title in USAJOBS: Organizational Cultural Development Specialist

Number of vacancies: 1

Location: Anywhere in the U.S. (remote)

Salary: GS-14 ($122,198 - $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $191,900. For specific details on locality pay, please visit OPM's Salaries & Wages page or for a salary calculator OPM's 2024 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel Requirement: Occasional travel may be required up to 10%-20% per year.

Work Schedule: Full time.

Appointment Type: This is a permanent position.

Learn more about the benefits of working at GSA and TTS.

Role Summary

As the Technology Transformation Services’ (TTS) Organizational Culture Development Specialist, you will play a pivotal role in shaping and sustaining a positive, inclusive, and diverse culture within TTS. You will be responsible for designing and executing initiatives to enhance employee engagement, foster a collaborative work environment, and reinforce TTS’ mission and core values, with a strong focus on diversity, equity, inclusion, and accessibility (DEIA). By implementing strategic programs, you will contribute to creating a workplace where TTS employees from all backgrounds thrive, fostering a sense of belonging and pride. The Organizational Development Specialist is located in the TTS Talent Division’s Front Office. This role will act as a senior advisor to and consult with TTS front office senior leadership.

Key Objectives

1. Organizational Culture Development
   • Develop, implement and own a culture development DEIA centered strategic plan and roadmap, sharing and collaborating with TTS leadership, employee stakeholder groups, and other stakeholders along the way.
   • Audit organizational structures and related support structures to identify degrees to which they facilitate cultural goals and objectives and are conducive to fostering a positive culture and high levels of employee engagement. Report findings, recommend strategies, and provide consultative support to TTS leadership.
   • Provide expertise to and act as the primary advisor for TTS senior management on a wide array of DEIA, culture, and employee engagement activities.
   • Conduct regular surveys and assessments to measure and analyze employee engagement levels, paying special attention to culture and DEIA metrics.
   • Develop action plans based on feedback to address areas for improvement, with a focus on creating an accessible and inclusive workplace.
   • Oversee TTS’ DEIA-related guilds, committees, and affinity groups, providing expert advice to co-leads and committee members on appropriate programming, expected responsibilities, and cohesive planning/roadmapping of all DEIA-related activities.
   • Develop strategies and discrete actions for embedding culture, DEIA, and employee engagement activities into the organization’s decision-making frameworks and day-to-day work.
   • Lead efforts, where necessary, to (re)define, socialize, and live out TTS’ core values and the TTS Code of Conduct, ensuring alignment with DEIA principles.
2. Communications and Recognition
   • Partner with the TTS Outreach Division to understand, audit, and improve the organization’s relationship and communication with staff across touchpoints and channels, focusing particularly on knowledge management, communication systems, change management, and internal networks. Use audit data to create and implement new communication strategies to reinforce organizational values, increase employee engagement, and emphasize the importance of DEIA.
   • Review and advise on recognition programs and other existing programs that acknowledge and reward employee contributions, with a focus on fairness and inclusivity.
   • Design and implement programs to boost employee morale, job satisfaction, and a sense of belonging for all employees.
3. Team Building, Events, and Training
   • In partnership with TTS’ guilds and committees, plan and organize team-building activities and events that promote employee recognition and engagement, foster a sense of community, and an increased understanding of DEIA principles.
   • Identify training needs across TTS related to cultural competence, employee engagement, and diversity, equity, inclusion, and accessibility principles and practices.
   • Develop training to educate employees and managers that can assist in meeting organizational goals, tracking progress toward these goals, and communicating progress to TTS leadership.
4. Talent Management
   • Analyze talent management processes to identify and make recommendations for removing institutional barriers, mitigating bias, and assuring a fair and transparent process in recruiting, hiring, and retaining diverse talent.
   • Partner with Talent Acquisition and People Operations to improve practices and better integrate a DEIA mindset into the complete employee lifecycle.
5. Metrics and Reporting
   • Establish key performance indicators (KPIs) to measure the success of culture and engagement initiatives, including specific metrics related to diversity, equity, inclusion, and accessibility. Generate regular reports to share insights and progress toward objectives with leadership, highlighting the organization's commitment to DEIA. Present to TTS Leadership to ensure alignment.
   • Develop, maintain, and analyze current and historical workforce data; and create data visualizations to showcase emerging workforce trends. Build a shared understanding of the problems we are trying to solve, where we are focusing, and what comes next.
   • Utilize market research to stay current on trends and thinking in the civic tech, government, technology talent development, and organizational culture space.

Qualifications

To Be Updated Soon

SPECIALIZED EXPERIENCE REQUIREMENTS:

To Be Updated Soon

How to Apply